1. GENERAL

These terms of service (the “Terms of Service”) govern your use of the services provided on our website: https://www.ayudaorganics.com/ (the “Website”).

The Website is owned, registered, and operated by Ayuda Organics, a private limited company incorporated under the provisions of the Companies Act, 2013.

  • Registered Office: 3rd Floor Pramukh Avenue, Nr. Reliance Cross Road, Opp. Ashka Hospital, Kudasan - Sargasan Road, Gandhinagar.

These Terms of Service, along with the Terms of Use and the Privacy Policy, together govern your use of the Website. By using the Website, you signify your acceptance of these terms, which take effect immediately. If you do not agree to these terms, you must refrain from using the Services.

2. AMENDMENTS

We reserve the right to change, modify, or update these Terms of Service at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically.

3. ELIGIBILITY

By using this Website, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into a binding agreement. If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.

4. PLACING ORDERS

You are entitled to use the Website to purchase organic products through the following methods:

  • One-Time Purchase: A single transaction for the products of your choice.

  • Subscription: A recurring purchase plan for selected products.

All orders are subject to acceptance by the Company and availability of stock. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.

5. PRICING AND PAYMENT

  • Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Payments: We use secure third-party payment gateways. By providing your payment information, you represent that you have the legal right to use the chosen payment method.

  • Billing: For subscription services, you authorize the Company to charge your provided payment method at the intervals specified during the sign-up process.

6. SHIPPING AND DELIVERY

The Company will make every effort to deliver products within the estimated timelines. However, delivery dates are not guaranteed and may be affected by logistics delays beyond our control. Risk of loss and title for the products pass to you upon delivery to the carrier.

7. RETURNS AND REFUNDS

Due to the nature of organic and perishable goods, returns are handled on a case-by-case basis. Please refer to our Shipping & Returns Policy for specific details on how to report damaged or incorrect items.

8. INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, logos, images, and software, is the property of Ayuda Organics or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, duplicate, or sell any portion of the Website without express written consent.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Ayuda Organics shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or the purchase of any products. Our total liability shall not exceed the amount paid by you for the specific product in question.

10. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Gandhinagar/Ahmedabad, Gujarat.

11. CONTACT INFORMATION